Last updated: April 1, 2026
These Terms of Use ("Terms") govern your access to and use of the website [www.shop.qween.com] (the "Website"), operated by Tanzior Jewels Private Limited, a company incorporated under the laws of India, having its registered office at [ASSETZ EAST POINT, PONT DODDAKANNELLI KADUBE, BELLANDUR, BANGALORE SOUTH, BENGALURU URBAN, BENGALURU, KARNATAKA, 560103] (referred to as "we", "us", or "our").
By accessing or using the Website, you ("User", "you", or "your") agree to be bound by these Terms, our Privacy Policy, and all applicable laws including but not limited to the Information Technology Act, 2000, Consumer Protection Act, 2019, and Consumer Protection (E-Commerce) Rules, 2020. We reserve the right to refuse service to anyone for any violation of these Terms. If you do not agree, do not use the Website. We reserve the right to refuse service to anyone for any violation of these Terms.
Create accounts with accurate information. You are responsible for maintaining confidentiality of login details. Notify us of unauthorized use. We may suspend or terminate accounts for breaches.
All content, designs, logos, product images, and trademarks on the Website are our exclusive property or licensed to us. You may not reproduce, modify, distribute, or commercially exploit any content without prior written consent. Limited viewing for personal use is permitted.
We ship within India; delivery timelines are estimates. Risk passes on dispatch. Inspect products upon receipt and report issues promptly. Delays due to customs, force majeure, or carrier errors are not our liability.
Your data handled per our Privacy Policy.
Products described accurately based on specifications; minor variations possible. Website provided "as is"; we disclaim warranties for interruptions or errors. Liability limited to order value; no consequential damages. Jewellery involves natural variations; purity certified per BIS standards.
We exclude, to the extent permitted by law, any liability whatsoever with respect to direct or indirect damage resulting from or related to the use, functioning or unavailability of the Website and its content.
The settings of your browser, especially those refusing cookies, may make certain features and/or pages of the Website inaccessible. We shall not be held responsible for this.
Governed by Indian laws. Exclusive jurisdiction of courts in Bangalore. Disputes via arbitration under Arbitration and Conciliation Act, 1996.
We may terminate access anytime for violations without notice. Provisions on IP, liability, and payments survive termination.
We reserve the right to make any changes, corrections or modifications to the Website and its content at any time. Your continued use constitutes acceptance.
Contact: concierge@qween.com or +91 79772 79772 for queries.
Last Updated: April 08, 2026