Browse our collections, add items to your bag, and proceed to checkout. You can pay via credit/debit card, UPI, net banking, or EMI options.
Orders can be cancelled within 24 hours of placement. Once the order is dispatched, it cannot be cancelled but can be returned under our return policy.
Standard delivery takes 5-7 business days. Express delivery (2-3 business days) is available in select locations.
Yes, all Qween orders come with complimentary insured shipping across India.
We offer a 15-day return window from the date of delivery. Items must be in their original condition with all tags and packaging intact.
You can initiate an exchange through your Qween account or by contacting our customer care team. Exchanges are subject to product availability.
Yes, all our diamonds come with certification from internationally recognized gemological laboratories.
Store your jewellery in the provided box when not wearing it. Avoid exposure to chemicals, perfumes, and moisture. Clean with a soft cloth periodically.